Frequently asked questions
Below, you will find the answers to frequently asked questions. If your question is not listed, please fill out the contact form or contact our customer service team directly.
Cydonia offers care products for the body and the intimate area. The range includes intimate care products, gels and oils, among others.
No. Cydonia products are care products for daily body and intimate care.
Frequency of use can vary from product to product. Always follow the instructions on the packaging.
Vaginal tablets are products that are inserted into the vagina where they dissolve. Cydonia vaginal products are intended for local intimate care.
Wash your hands before use. Insert the tablet comfortably into the vagina according to the instructions for use.
Insert the tablet comfortably deep into the vagina, without applying force.
When the product is intended for evening use, it’s convenient to insert the tablet just before going to sleep.
Yes. As a vaginal tablet dissolves, part of the product may come back out. This is normal.
Yes. It can happen that some product comes out after use and feels a bit greasy. This is due to the oils used in the vaginal tablet. This is normal and relates to the composition of the product.
Yes. If you experience some product leakage, a panty liner can be helpful.
This can vary from product to product. Always check the instructions on the packaging.
Yes. Cydonia intimate care products can also be used as a lubricant.
Yes. Cydonia intimate care products can be used as a lubricant.
No. Cydonia is a care product and not a contraceptive.
No. Cydonia does not provide protection against sexually transmitted infections.
This can depend on the specific product. Always follow the instructions on the packaging.
The vagina cleans itself. For the external intimate area you can use a mild care product. Vaginal douches are not necessary.
Lactobacilli are bacteria that naturally occur in the body and can be part of the natural vaginal flora.
Lactobacilli are part of the composition of certain Cydonia intimate care products.
Vaginor Probio contains four different lactobacilli. Each strain contains 1 billion CFU, for a total of 4 billion CFU per vaginal tablet.
CFU stands for Colony Forming Units. It’s a measure of the number of viable micro-organisms in a product.
Hyaluronic acid is a substance that naturally occurs in the body and can bind moisture. That’s why it’s widely used in care products.
Hyaluronic acid is used for its moisture-binding properties and is part of the caring composition of the relevant product.
No. Hyaluronic acid is not a hormone.
Cydonia has several nourishing gels, including Arnica Gel, Calendula Gel, Comfrey Gel, Horse Chestnut Gel and Polar Ice Gel.
The gels are intended for external body care and can be used, for example, as part of your daily care routine or during a massage.
Yes. Cydonia gels can be used during a massage.
Yes. The gels can be part of your body care after exercise or other physical activity.
Yes. The gels are formulated to spread easily over the skin and are quickly absorbed.
No. Each gel has its own composition and character. Polar Ice Gel, for example, gives a distinctly cooling and refreshing feeling.
Yes, the gels can be part of your daily body care. Follow the instructions on the packaging.
Yes. The gels can be applied externally to the skin of the legs.
Yes. The gels are suitable for external application to the skin. Avoid open wounds and damaged skin.
Follow the instructions of the specific product. Always avoid contact with the eyes.
Every skin can react differently. If you have sensitive skin, first test the product on a small area of intact skin.
Avoid contact with the eyes. If the product does get in your eyes, rinse thoroughly with water.
Do not apply the gel to open wounds or severely damaged skin.
Cydonia has several nourishing oils, including Eucalyptus, Lavender, Rosemary and Rose.
Cydonia oils are intended for external body care and are also suitable for massage.
Yes. All Cydonia oils are suitable for massage.
No. Cydonia oils are already pre-mixed with almond oil and are ready to use.
Yes. The oils are already mixed with almond oil and can be applied directly to the skin according to the instructions.
Yes. The oils can be used as part of your daily body care.
Every skin can react differently. For sensitive skin, first test a small amount on a small area of intact skin.
Do not use the oils on open wounds or severely damaged skin.
Yes. In around 5% of women, an allergic reaction to one of the ingredients can occur.
If you experience an allergic reaction, stop using the product. In case of a severe or persistent reaction, contact a doctor.
Always check the ingredient list before using a product. Do not use the product if you know you are hypersensitive to one of the ingredients.
That may depend on the products. If you want to use several products at the same time, it’s wise to check the instructions.
If you are pregnant, we recommend consulting your midwife, GP or pharmacist before use.
If in doubt during the breastfeeding period, we recommend consulting your GP, midwife or pharmacist first.
This varies from product to product. Always check the age indication and instructions of the relevant product.
Store the products according to the instructions on the packaging and out of the reach of children.
Yes. Just make sure you continue to follow the storage instructions of the relevant product.
Follow the instructions of the relevant product. Do not automatically use a double amount to make up for a missed application.
The full ingredient list is on the packaging of the relevant product. Always check it if you are sensitive to certain ingredients.
